Terms and Conditions
Payment Options:
We accept all major credit cards
Pay Pal is accepted.
We accept personal checks, Allow ten days to clear our bank.
We accept Postal Money Orders.
Shipping Policy: We want your online experience to be enjoyable, simple and successful. Although the majority of our orders are processed without inconvenience, understanding our shipping policy will assure that your transaction will be successful. Most orders are shipped the next day following the order. However, we may be required to hold a shipment if we are not able to confirm the authenticity of the payment or we suspect fraud. If we need additional information to complete your order, we will contact you within 24 hours. Fraud cost on-line businesses millions of dollars each year and we have adopted these policies to minimize the potential for loss: Pay Pal: We only ship to verified Pay Pal addresses. If your address is not verified or you are a new Pay Pal user, please let us know via email and we will contact you prior to shipment. The above instance may result in delay in shipping your order. By providing us with complete information, including a daytime telephone number, you can help us minimize any delays.
We do not ship orders on Saturday or Sunday. Any order placed on Saturday, Sunday or a national holiday will be shipped on the next business day. We ship via USPS, UPS Ground or Fedex unless otherwise requested. In some cases, a signature may be required for delivery. In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available.
Determination of shipping charges is automatically made at checkout.
Please note that as a matter of corporate policy, we cooperate with authorities in the detection and prosecution of on-line fraud.
Satisfaction Guarantee
Your complete satisfaction with your purchase is our goal. If at any time you feel that your product has not lived up to your expectations, please tell us. If you are delighted with your product, please tell a friend. Return Policy: Our priority is your complete satisfaction with your Hard Core Fishing Tackle purchase. We want you to be a loyal customer and consider Hard Core Fishing Tackle Company for all your future needs. However, we understand that sometimes a product may be purchased in error, may not meet your requirements or may be damaged in shipping. The following is our policy for returns: Purchases from our website or our Ebay store: Because we understand that you may be cautious about buying online site sight unseen, we offer a two week (from date of purchase) no questions asked return policy. If you are not satisfied with anything you order from Hard Core Fishing Tackle, simply send it back to us for a full refund. We will credit your Paypal account, your credit card or mail you a refund, with the full complete cost of the original purchase, including outbound shipping.
Please return only undamaged and unused merchandise for a full refund.
Damaged in Transit: If your Hard Core Fishing Tackle order arrives damaged, please contact the carrier immediately and report the damage. You should also e-mail us at Hard Core Fishing Tackle’s customer service and we will issue a call tag for the damaged products. We will immediately reship your order following confirmation. Mistake or exchange: Please e-mail our Customer Service department and we will gladly work with you on shipping the correct items to you. Please notice that we may require additional shipping and pick up charge depending on the circumstances. It is our goal to deal with your unique situation in a fair and equitable manner. Please let us know the situation leading to your return and we will find a mutually acceptable solution.
